Meta's Muse agent reaches iPad with business and retail-checkout connectors
Meta's Muse can now browse inventory and complete a purchase at Best Buy, Walmart, or Sephora on a user's behalf, and the iPad app that ships that capability landed just a month after Muse's phone debut, per TechCrunch.
What
A dedicated iPad app for Muse arrived October 7, roughly four weeks after the agent's September 8 debut on phones and the web, TechCrunch reported. Installs have already passed 6.6 million since that mobile launch, per Sensor Tower estimates cited by TechCrunch. The connector list grew with the iPad release: Asana, Canva, Dropbox, Figma, QuickBooks, GitHub, Klaviyo, and Zoom now sit alongside Notion and Granola, plus access to a user's own Meta ad accounts. Retail access expanded too. New partners Best Buy, Gap, Sephora, Walmart, and Wayfair let Muse shop those sites and finish a transaction for the user. So far the rollout stays US-only, AppleInsider reported, matching the limited geography of the original phone launch.
Retailers are not agreeing on how much access to grant
The connector list turns Muse from a chat agent into something closer to a procurement and ops tool, one that can touch a company's project boards and accounting software, not just a consumer's shopping cart. That expansion is not landing on a settled trust framework. Amazon has already blocked Muse from completing purchases on its platform, a standoff over agentic shopping access that AppleInsider flagged in the same report. Apple separately tightened how macOS grants Full Disk Access to AI apps this month, a response to the kind of broad permission requests Muse and similar agents make. For anyone deciding which Muse connectors to turn on, the risk is not evenly spread. A bad purchase at Best Buy or Walmart can be returned or disputed. Access to QuickBooks, GitHub, or a Meta ad account cannot be undone the same way, and Meta has already acknowledged that Muse does not always honor the permissions a user sets. The practical move: connect the shopping and scheduling connectors now, and hold off on the financial and code-repository ones until Meta shows its permission scoping actually holds.
Adoption is strong, trust signals are mixed
Muse's iPhone app has gathered 173,000 App Store ratings averaging 4.9 stars, per AppleInsider, a volume that points to real usage rather than a soft launch. At the same time, the same report ties the release to Meta's prior admission that Muse does not always honor the permissions a user sets, a concern that predates the iPad app and has not been resolved by it. The two data points together describe a product that is scaling installs faster than it is scaling demonstrated reliability around the access it requests.
What to watch next
Watch whether more retailers follow Amazon's lead and restrict Muse's checkout access, and whether Meta takes the iPad app and its new connectors outside the US. Also watch whether Meta addresses the permission-handling complaints AppleInsider and others have raised, before Muse's purchasing reach grows further.